26 Comments
Time DescendingHello Laila
Just this link will be a formal way of deleting your account:
Delete my account
Please, delete my account.
I undestood that I can use Matlab online, but it was not happend
Thanks
Nowadays one can file GDPR-related data deletion requests using https://mathworks.com/company/aboutus/data-subject-access-request.html , as mentioned in https://mathworks.com/company/aboutus/policies_statements.html
To delete your MathWorks Account or correct/update information associated with your MathWorks Account, please contact MathWorks Customer Service using the Contact Us link in the upper-right corner of this page.
From the Contact Us page you can call Customer Service for your country/region or fill in the online form. The form that you fill in to create a general Customer Service request does ask for your license number, but that field does not appear to be required information.
You have to contact customer support
How can i delete my account? Because every support want my liecense, but i don't have one, because i messed up my registration. Can anybody help me? I would really appreciate it!
Is it even legal to be unable to easily delete one's web account? I don't think so.
On checking in, nothing was announcing it would be a pain in the a** to cancel.
Please contact Customer Support. Most of the people who answer questions here are from outside Mathworks.
As best I recall from the online documentation, 30 days is the normal limit for returns.
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