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Hello Laila
Just this link will be a formal way of deleting your account:
Delete my account
@Santhosh, did you read any of the answers or comments on this page? For example https://www.mathworks.com/matlabcentral/answers/70962-how-do-i-can-delete-my-account#comment_226679
If you're not going to read them, then why not?
Please, delete my account.
I undestood that I can use Matlab online, but it was not happend
Thanks
Nowadays one can file GDPR-related data deletion requests using https://mathworks.com/company/aboutus/data-subject-access-request.html , as mentioned in https://mathworks.com/company/aboutus/policies_statements.html
The most up-to-date answer.
To delete your MathWorks Account or correct/update information associated with your MathWorks Account, please contact MathWorks Customer Service using the Contact Us link in the upper-right corner of this page.
From the Contact Us page you can call Customer Service for your country/region or fill in the online form. The form that you fill in to create a general Customer Service request does ask for your license number, but that field does not appear to be required information.
You have to contact customer support
How can i delete my account? Because every support want my liecense, but i don't have one, because i messed up my registration. Can anybody help me? I would really appreciate it!
You can change you email adrres in current account, and create new account with "needed adres".
A couple of times in this thread and other threads, the information is to contact MathWorks Customer Support to delete a MathWorks Account or correct a MathWorks Account (=="messed up registration"). This is still true.
On the other hand, I wonder why you say you have no license? If you are a MATLAB user, the you have a license. You find it by submitting the command "license" in MATLAB.
Is it even legal to be unable to easily delete one's web account? I don't think so.
On checking in, nothing was announcing it would be a pain in the a** to cancel.
"Is it even legal to be unable to easily delete one's web account? I don't think so."
You would need to check with a lawyer on that matter. I find some hints that you might be in France, so you might possibly have a case under the EU Right To Be Forgotten.
However, as the current version of that law deals with ability to be found by search engines, you can easily change your searchability yourself. Visit https://www.mathworks.com/mwaccount/ and from there click on Community Profile. From there click on Update Your Profile. From there you can edit your MATLAB Central nickname. If you choose DB Cooper, it is highly unlikely that anyone would ever find you.
Please contact Customer Support. Most of the people who answer questions here are from outside Mathworks.
As best I recall from the online documentation, 30 days is the normal limit for returns.
Can someone please tell me how I can return MATLAB. I bought this product but soon realized that my university offers MATLAB to students free of charge. It has been more than 30 days since I purchased MATLAB. PLEASE HELP!
Hi,
I am having the same problem: a request for account deletion requires to have a licence number which I don't have. Can anyone point out if there's another way to proceed please ?
Thank you.
Contact Customer Service (no license number required), or call Mathworks.
Hi,
I need to delete my account and i already put in a request but they don't want to delete it for some reason. I really need this problem solved fast. I created my account wrong and i need to register with the same email again but this time using the academics use so i can use my universities activation key. Please some one help,just delete my account
Who is "they"? Do you have a case number? I do not find a case / Service Request from you?
I am pretty sure you need to contact customer support to have your account deleted:
I don't have license number how can I delete my account ?
What Mikhail means is you may have a MathWorks Account, but no MATLAB installation. There are the following options:
- Technical Support requests ask for a license number, but not Customer Support / Customer Service requests.
- Call instead of creating a web request.
type "ver" without the quotation marks within your command window. This will give you your version and matlab license number
There is no possibility to contact support without entering license number. I don't have any and I want to know how can I delete account.
This is correct. Some background info: If you are linked to a professional license, it is important to learn who should use the license in the future and Student Version needs the MathWorks for activiating.
In case the reason is you want to avoid messages from MathWorks, you can opt out of them within the MathWorks Account itself.
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