Connection problems in the forum

3 views (last 30 days)
Jan on 6 Jul 2012
I frequently get this message, when I try to open the forum, display a question or post an answer:
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Cookie:; MW_AL=5c9a...
The problem appears in about 50% of the cases and I see it since about 32 hours. I have to click on the "Save" button twice most of the times, before something happens, and about half of my answers (and another version of this question) vanish.
Is this known already?
Image Analyst
Image Analyst on 16 Jul 2012
I don't think so. I usually leave my home computer logged in (though sleeping) when I leave in the morning and then login here at work with no problems at all (other than slow page retrieval). So we're back to you personally. Maybe you should change your avatar? :-) Maybe try running it though or something.

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Accepted Answer

Randy Souza
Randy Souza on 17 Jul 2012
We are investigating the Bad Request issue that Jan reported--other users have experienced similar problems in other areas of
Clearing your browser cookies should resolve the problem, though in some cases (such as Jan's) this fix is only temporary.
I will update this Answer when we resolve the problem.
Sorry for the inconvenience!
Randy Souza
Randy Souza on 18 Jul 2012
We are working on a handful of performance fixes in Answers, but slowness from those problems should be similar from one domain to another.
I will look into whether there are any known issues related to doc or .com performance...

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More Answers (1)

Jan on 10 Jul 2012
While the forum access is still slow, I do not get the errors anymore after deleting the MathWorks cookies.
So let me fix this, such that others can find this solution:
If you have connection problems in the forum, try to delete the MathWorks cookies. Afterwards you have to login again, so be sure that your password is available.
It would be nice, if the forum admins react to meta questions.
Jan on 10 Jul 2012
Thanks, Kent and Randy.

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