overpay when I buy add-ons
    4 views (last 30 days)
  
       Show older comments
    
I am a matlab student user. Today, I bought two toolboxes. The price should be $20(10 * 2) for student user, but the price was $58(29 * 2) as for a normal customer. I didn't realize that until just now. I paid $38 extra. Can I cancel the order and redo it correctly? Or I can get the extra $38 back directly? Thanks.
2 Comments
  per isakson
      
      
 on 12 Jul 2016
				
      Edited: per isakson
      
      
 on 12 Jul 2016
  
			I believe $10 applies when you buy it together with the basic student suite, $29 when separate and the price for a standard license is ten times that or even more.
  Walter Roberson
      
      
 on 12 Jul 2016
				per is correct, the $10 only applies for toolkits purchased at the time the license itself is purchased.
Answers (2)
  Walter Roberson
      
      
 on 12 Jul 2016
        
Notice "With your MATLAB Student or Student Suite order". MATLAB Student and Student Suite are the basic licenses, the ones listed under "Core Product"

The $USD 10 for add-ons only applies when you are buying one of those licenses in that same order.
0 Comments
See Also
Categories
				Find more on Introduction to Installation and Licensing in Help Center and File Exchange
			
	Community Treasure Hunt
Find the treasures in MATLAB Central and discover how the community can help you!
Start Hunting!


