Why does the Polyspace for ADA installer fail to start on Windows 10?

When running the installer for Polyspace for ADA, an error appears describing 'Application Exception Details'.

The error details mention:

ZeroGu2: Windows DLL failed to load

How can I get past this error?

Answer 1

[MathWorks Support Team]

To resolve this problem, run the installer in Compatibility mode for Windows 7.

1. Right-click the setup.exe file, and click 'Properties'
2. Go to the Compatibility tab.
3. Check the box for 'Run this program in compatibility mode for:'  and select Windows 7.
4. Click 'Apply'
5. Run the Polyspace for ADA installer again.