MathWorks Support Team

MathWorks

Last seen: 14 days ago | Active since 2009

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Answered
Why will MATLAB not start up properly on my Windows based system?
If MATLAB is not launching properly, and you are not receiving any License Manager Errors, then you may be experiencing one of t...

18 hours ago | 206

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Answered
How can I install the "Simulink Real-Time Target Support Package" and "Speedgoat I/O Blockset" in a Docker container?
To build a custom MATLAB Docker container, we typically recommend using the MATLAB Package Manager (mpm). However, installi...

18 hours ago | 2

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Answered
Are there workaround to avoid "Cannot compute a stabilizing LQR gain" error?
The error message does not indicate a theoretical inconsistency; it is caused by numerical instability. When parameters such as ...

18 hours ago | 0

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Question

Are there workaround to avoid "Cannot compute a stabilizing LQR gain" error?
I came across an error when I executed LQR command. A = 5000; B = 1e-6; Q = 1e+4; R = 1; [F,P,~] = lqr(A,B,Q,R); Error using...

18 hours ago | 1 answer | 0

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Answered
MATLAB Drive アカウントのサインイン履歴を見るにはどうすればよいですか?
MathWorks では、MATLAB Drive に関するデバイス履歴や最終同期日時について、個々のユーザー単位でのレポート提供は行っておりません。 MATLAB Driveのサインイン履歴についてご不明な点がございましたら、MathWorks サポート...

1 day ago | 0

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Question

MATLAB Drive アカウントのサインイン履歴を見るにはどうすればよいですか?
MATLAB Drive アカウントのサインイン履歴を確認し、いつ、どこからアクセスされたかを確認したいと考えています。この情報はどのように確認できますか？

1 day ago | 1 answer | 0

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Answered
なぜ永久版の MATLAB Student / Home License の更新やアドオン製品の購入はできないのですか?
2026年1月1日より、従来提供していた永久版の Student License および Home License は廃止され、年間サブスクリプション型の MATLAB and Simulink Student Suite および MATLAB and ...

1 day ago | 0

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Answered
How do I restore Speedgoat I/O Blockset after resetting my MATLAB path?
You can restore the Speedgoat I/O Blockset installation by doing the following: 1) Navigate to the Speedgoat Blockset installati...

3 days ago | 0

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Answered
Are MathWorks products affected by CVE-2025-68161?
Log4j is a library of functions that provides certain utility to MathWorks products. It is comprised of multiple Java classes th...

4 days ago | 1

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Question

Are MathWorks products affected by CVE-2025-68161?
Are MathWorks products affected by CVE-2025-68161?

4 days ago | 1 answer | 0

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Answered
How do I locate the crash dump files generated by MATLAB?
For all releases: When MATLAB crashes, up to three log files may be generated with the following names: matlab_crash_dump.XXXX ...

4 days ago | 12

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Answered
How can I view the sign-in history of my MATLAB Drive Account?
MathWorks does not provide reporting at the individual user-level for device history or last‑synced details for MATLAB Drive. I...

4 days ago | 0

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Question

How can I view the sign-in history of my MATLAB Drive Account?
I want to check the sign‑in history for my MATLAB Drive account to confirm when or where it was accessed. How can I view this in...

4 days ago | 1 answer | 0

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Answered
Can I use multi-rate enabled subsystems for deployment on multitasking targets such as Simulink Real-Time?
Multi-rate enabled subsystems are not supported when multitasking is enabled via the "Treat each discrete rate as a separate tas...

4 days ago | 0

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Answered
How do I prevent deployed .NET Assembly from throwing Microsoft C++ exception: "xsd_binder::MalformedDocumentError" in C# VS driver project?
When "Enable native code debugging" is selected in your project settings, you may encounter the "xsd_binder::MalformedDocumentEr...

4 days ago | 1

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Answered
How do I troubleshoot installation and licensing issues with Simulink Coder and Embedded Coder?
C/C++ code generation features for Simulink models are only available if you have the following products installed and licensed:...

4 days ago | 2

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Answered
Does MathWorks provide support for the VeriStand Model Generation Support add-on?
The VeriStand Model Generation Support Package is developed by NI (National Instruments) and is external to MathWorks. You may w...

4 days ago | 1

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Answered
Connections Program パートナーになるにはどうすればいいですか?
MathWorks Connections Program は、MATLAB や Simulink を基盤とした補完的かつ商用利用可能な製品やサービスを開発・提供するサードパーティ組織向けのプログラムです。 Web 上の Connections Progr...

4 days ago | 0

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Answered
Why is MATLAB crashing when run on a virtual machine?
This issue is likely caused by a VMware library that is being injected into MATLAB processes. The "vm3dgl64.dll" library that is...

5 days ago | 0

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Answered
How do I change the month that I renew my license?
To change the Renewal Month for a Master License, you must contact MathWorks Customer Support To view the Renewal Month for a M...

5 days ago | 1

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Answered
Can MathWorks provide a Virtual Machine (VM) image for the QNX RTOS used by Simulink Real-Time to run tests without Speedgoat hardware?
MathWorks cannot provide a Virtual Machine (VM) image of the QNX operating system. Although a license for Simulink Real-Time als...

5 days ago | 0

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Answered
What is the supported compiler for Simulink Real-Time in R2020b onwards?
In R2020b through R2025b, SLRT requires the QNX Neutrino C/C++ (qcc) compiler. This compiler is included with the "Simulink Real...

5 days ago | 0

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Answered
Why do I receive the error message "??? The specified module could not be found." when I load a generic DLL in MATLAB using the LOADLIBRARY utility?
This error occurs if you do not have all the necessary DLLs along with the one that you are using with the LOADLIBRARY function....

5 days ago | 0

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Answered
How can I use a MATLAB script to create a profile with Dependency Walker?
Note that Dependency Walker has not been updated since 2006 and is not and does not officially support Windows 10 or 11.  Y...

5 days ago | 0

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Answered
How do I add multiple AXI4 Interfaces to an IP Core generated by HDL Coder?
For MATLAB R2020a and later releases: Starting in R2020a, you can generate an HDL IP core with multiple AXI4 Interfaces of the f...

5 days ago | 0

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Answered
How will running the "restoredefaultpath" and "savepath" commands affect my custom paths and how do I back up my custom paths?
MATLAB reads its path from a file named pathdef.m. There may be multiple pathdef.m files on your computer, but MATLAB will only ...

5 days ago | 0

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Answered
How can I perform initial troubleshooting of MATLAB or Simulink errors?
The following troubleshooting steps may help resolve MATLAB startup warnings/errors that occur after upgrading your MATLAB relea...

5 days ago | 1

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Answered
How do I restore Support Packages after running 'restoredefaultpath'?
Support package paths are loaded during MATLAB startup. Therefore, it is expected that support package paths are not on the MATL...

5 days ago | 1

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Answered
What tutorials are available to learn App Designer under a Startup license?
We recommend that you get started with: 1) The "Getting Started" Page on App Designer contains documentation and examples on ho...

5 days ago | 0

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Answered
Why am I getting the error "Cannot program board UnoR4WiFi. Make sure the board is supported and the port and board type are correct.” when programming Arduino UNO R4 board?
To resolve the issue, download the attached install_uno_r4_usb_driver.m file and run it in the MATLAB Command Window. This ...

5 days ago | 0

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