MathWorks Support Team

MathWorks

Last seen: 2 days ago | Active since 2009

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Answered
What is Software Maintenance Service (SMS) and where can I find more information about it?
Software Maintenance Service (SMS) is an annual program offered to our customers that provides Technical Support, most recent so...

1 day ago | 0

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Answered
RoadRunnerで車道（オーバルコース）を設置して、車両の走行シミュレーションを行う最も簡単な手順を教えてください。
(1) RoadRunnerで新規の「Scene」作成ウィンドウを開く。RoadRunnerを起動し、「New Project」を Create する。「Project Exploer」で、「New Scene」を選択する。Scene（車道など）を設置する...

1 day ago | 0

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Question

RoadRunnerで車道（オーバルコース）を設置して、車両の走行シミュレーションを行う最も簡単な手順を教えてください。
RoadRunnerで車道（オーバルコース）を設置して、車両の走行シミュレーションを行う最も簡単な手順を教えてください。

1 day ago | 1 answer | 0

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Answered
What is the simplest way to create an road(oval track) and run a vehicle simulation in RoadRunner?
(1) Open the New Scene Creation Window in RoadRunnerLaunch RoadRunner and create a New Project.In the Project Explorer, select ...

1 day ago | 0

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Question

What is the simplest way to create an road(oval track) and run a vehicle simulation in RoadRunner?
What is the simplest way to create an road(oval track) and run a vehicle simulation in RoadRunner?

1 day ago | 1 answer | 0

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Answered
Why do I get a connection error when installing or activating MATLAB or other MathWorks products?
Computer or network security software is preventing the MathWorks Installer and/or Activation Client from connecting to the...

2 days ago | 49

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Answered
Confusing behavior for "randsample" with a vector of length one
If a vector of length one is inputted to the "randsample" function, it is treated as a scalar value. In that case, "randsample" ...

2 days ago | 1

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Answered
Why do I receive MathWorks Licensing Error 10?
MathWorks Licensing Error 10 indicates that one or more of your products has expired in your license file. It does not necessari...

2 days ago | 15

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Answered
How can I confirm which products are included on my License?
The MATLAB ‘ver’ command lists all installed products, regardless of whether they are currently licensed. To see which products...

2 days ago | 1

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Answered
Why do I receive MathWorks Licensing Error 39?
MathWorks Licensing Error 39 indicates that you are logged into your computer as a user who is not authorized to use the license...

2 days ago | 3

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Answered
How can I get MATLAB installation files for use on an offline machine?
There are multiple ways to obtain the installation files for MATLAB, and other MathWorks products, depending on the release...

2 days ago | 11

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Answered
Why do I receive MathWorks Licensing Error 5?
There are multiple reasons why you might be receiving this error:The product is not in the Network License Manager's license fil...

2 days ago | 0

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Answered
How do I install MATLAB and its toolboxes?
To install MATLAB and its toolboxes with an internet connection, see the documentation linked below. Download and Install MATLAB...

2 days ago | 5

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Answered
Where can I find my license file and file installation key?
Your license file contains information about the products and releases you are currently entitled to use. A File Installation Ke...

2 days ago | 8

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Answered
How can I install MATLAB or other MathWorks products on an offline machine?
Install MathWorks Products on a Computer without an Internet Connection You will need a computer which has an internet connecti...

2 days ago | 4

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Answered
Why do I receive MathWorks Licensing Error 97?
This issue generally indicates that the MATLAB License Manager (MLM) process failed to start because the required ports are not ...

2 days ago | 2

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Answered
Why do I receive the error "This email is not linked to a license. Use a different email address..." when I try to launch MATLAB?
This error indicates that MATLAB is activated to launch in a licensing mode which requires your MathWorks account to be linked t...

2 days ago | 3

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Answered
How do I activate MATLAB or other MathWorks Products?
When installing MATLAB or other MathWorks Products, MATLAB automatically activates itself either during installation (R2020...

2 days ago | 88

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Answered
How do I uninstall and reinstall the MathWorks Service Host?
The MathWorks Service Host is a critical required part of the MathWorks software installed on your machine. If you encounter sta...

2 days ago | 74

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What is a Host ID? How do I find my Host ID in order to activate my license?
A Host ID is a unique identifier used to generate license files for MathWorks products. For most installations, the recommended ...

2 days ago | 33

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Answered
Why do I receive MathWorks Licensing Error 96?
This error message indicates that there is a problem resolving the hostname of the license server. The license server hostn...

2 days ago | 6

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Answered
How do I install additional toolboxes into an existing installation of MATLAB?
To install new toolboxes, you can either:Rerun the MathWorks Installer to add any additional products not currently included in ...

2 days ago | 50

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Why do I receive MathWorks Licensing Error 15?
This error can have different meanings depending on which system it occurs. If you receive this error on a client installation o...

2 days ago | 7

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Why do I receive Error 5201 - Unable to access services required to run MATLAB?
This error indicates that MATLAB has encountered a licensing issue. To resolve this error, try these possible solutions: &n...

2 days ago | 29

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Answered
Why do I receive MathWorks Licensing Error 9?
MathWorks Licensing Error 9 may be caused by various reasons:The username or Host ID in the license file does not match(Designat...

2 days ago | 363

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Answered
Why do I receive MathWorks Licensing Error 8?
This issue generally indicates that the license file is served from the Network License Manager and that there is a problem with...

2 days ago | 22

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Answered
How can I add custom HTML help to my custom Model Advisor check in Simulink Check R2026a?
A useful code improvement would be to avoid setting the absolute path and using helpPath = [pwd, '\help.html']; rec.setHelp('F...

2 days ago | 0

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Question

How can I add custom HTML help to my custom Model Advisor check in Simulink Check R2026a?
I followed the example "DefineModelAdvisorChecksForBlocksAndParametersExample.mlx". I tried using setHelp to add some custo...

2 days ago | 1 answer | 0

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Answered
Can multiple AI agents use the MATLAB MCP Server with the same MATLAB session in parallel?
Multiple agents could connect to the same MATLAB session when using an existing-session workflow. However, MATLAB is currently n...

2 days ago | 0

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Question

Can multiple AI agents use the MATLAB MCP Server with the same MATLAB session in parallel?
I am using the MATLAB MCP Server with an existing MATLAB session and noticed that an AI agent launches multiple subagents for a ...

2 days ago | 1 answer | 0

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