Why do I get an error downloading documentation for an offline computer?

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Stephen on 5 Aug 2025

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Answered: Walter Roberson on 5 Aug 2025

I'm trying to install Matlab documentation for an offline computer. Using the instructions here:

https://www.mathworks.com/help/install/ug/install-documentation-on-offline-machines.html

I select my platform (MacOS, Apple Silicon), and click the download button. I get a page that says "Not found". I'm using Safari on a Mac.

Is this a known problem?

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Walter Roberson on 5 Aug 2025

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https://uk.mathworks.com/matlabcentral/answers/2178979-why-do-i-get-an-error-downloading-documentation-for-an-offline-computer#answer_1568803

This is a known issue.

I'm surprised they have not fixed it yet.

https://www.mathworks.com/matlabcentral/answers/2177941-why-am-i-not-able-to-download-the-macos-offline-documentation-for-r2024a-and-newer#answer_1566925

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