Can no longer open Thingspeak in Firefox

Jeff on 15 Apr 2021
Latest activity Reply by Jeff on 15 Apr 2021

I can no longer open and view my Thingspeak results in Firefox. It gets stuck in a loop which alternates between telling me I've logged in and authenticating. I've tried clearing Thingspeak cookies and rebooting the PC.

The same page works in Chrome, but I prefer to use Firefox as my browser. Any ideas what is wrong ?

Vinod
Vinod on 15 Apr 2021

Can you try logging in to ThingSpeak in a new Firefox private window? If that works it most certainly means your cookies are out of whack and need to be cleared.

Jeff
Jeff on 15 Apr 2021

As written in my opening post, I have ALREADY CLEARED THE COOKIES. That did not work.

I tried clearing the cached data and that has also not worked.

Vinod
Vinod on 15 Apr 2021 (Edited on 15 Apr 2021)

Does it work in a private window? If so, the problem may be that you think you have cleared your cookies and cache, but they are not being cleared.

Christopher Stapels
Christopher Stapels on 15 Apr 2021

Did you also remove MathWorks cookies? In the above post you said ThingSpeak cookies.

Jeff
Jeff on 15 Apr 2021

Thank you. That works.

Christopher Stapels
Christopher Stapels on 15 Apr 2021

You can clear all cache or clear the cookies associated with ThingSpeak and MathWorks in your browser to fix this issue.

Hans Scharler
Hans Scharler on 15 Apr 2021

Someone messaged me on Facebook about this looping issue. I recommended clearing the cache and it helped them.

Jeff
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