I can't complete installation of MATLAB, it says unable to retrieve products??

2 views (last 30 days)
Sahar Abdelazim
Sahar Abdelazim on 10 Feb 2021
Answered: Sourabh Kondapaka on 18 Feb 2021
I can't complete installation of MATLAB, it says unable to retrieve products??

Sign in to answer this question.

Answers (1)

Sourabh Kondapaka
Sourabh Kondapaka on 18 Feb 2021
Hi @Sahar Abdelazim,
The most common causes for this problem are:
  • Windows Firewall is blocking network access
  • McAfee or Symantic or other anti-virus software is blocking network access
  • proxy problems
If your issue is not resolved and need additional support please contact us

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Tags

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!