Matlab crashing when I use Microsoft Teams?

Hello All,

So I have Matlab 2020a, and Microsoft teams for work.

Matlab seems to crash every time I join a meeting or call via teams...

Anyone know how to stop this? If it's relevant I'm on a Mac.

[Adam Danz]

I've add the "distance_learning" tag so this appears in the Distance Learning Community as well as within the Answers forum.

[Alexandre Sousa]

It is an important question!!!

What happens when I use "Microsoft Teams" or "Zoom" or "Google Meet" ???

Alexandre Sousa

Technical Note: Yes... it is a question for MathWorks Customer Support.. thats right!

[Adam Danz]

Could you be more specific, Alexandre? Are you experiencing a problem with screen sharing while using Matlab?

[Vitor Henrique Madureira Biajo]

Did you manage to solve this issue? Although in my case it is not crashing, Matlab runs pretty slow whenever I share my screen on Microsoft Teams.

[David]

I have a similar problem ... When Teams is active and MATLAB/Simulink is running, I have been encountering low-level graphics errors that basically make my Teams windows all black and Scopes in Simulink are all white. I can restart MATLAB to resolve the Simulink problems, but Teams will remain essentially unusable until I reboot.

Answer 1

[Jeff Alderson]

Please contact MathWorks Customer Support, so that we can better assist you in troubleshooting this issue. https://www.mathworks.com/support/contact_us.html