MATLAB Answers

Matlab online stuck at loading screen!

23 views (last 30 days)
Deepak Mecheri
Deepak Mecheri on 24 Apr 2020
Commented: Deepak Mecheri on 31 May 2020
I have not been able to access my matlab online service for two days as everytime I try to do so it just loads and never ends. I am using Ubuntu 18.04 and accessing through chromium browser. I have tried with firefox too, but it's still the same.

  1 Comment

Sai Bhargav Avula
Sai Bhargav Avula on 14 May 2020
Can you try clearing the cookies and then loading it again.

Sign in to comment.

Answers (1)

Sai Bhargav Avula
Sai Bhargav Avula on 16 May 2020
Hi,
First I would recommend you to clear the cookies and reload the page.
If this doesnot solve try the following steps as this can happen to because of MATLAB hanging while loading.
To resolve the issue:
2. Log in
3. In upper right, click on your name and select “Show Hidden Files”
4. Delete the .session folder
6. Log in
If you are still having issues with MATLAB Online, please contact our support team at.
Hope this helps!

  1 Comment

Deepak Mecheri
Deepak Mecheri on 31 May 2020
Thank you for the answer. The problem was resolved when I checked the site after a couple of days.

Sign in to comment.

Products


Release

R2020a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!