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"connect timed out" while trying to download R2020a

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Alon Heilig
Alon Heilig on 16 Apr 2020
Edited: Sai Bhargav Avula on 12 May 2020
I have Matlab R2019b and I want to upgrade to R2020a, but every time it downloads, I get the following message:
Apperantly it's something about an enc file, but I followed the instructions it gave me and it still didn't work.
Sometimes the download crashes at other steps of the download. Is there a crash log that I can share?

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Answers (1)

Sai Bhargav Avula
Sai Bhargav Avula on 12 May 2020
Edited: Sai Bhargav Avula on 12 May 2020
Hi,
The issue can be because the computer Security software is preventing the MathWorks Installer from connecting to the MathWorks servers. This is known as a connection issue due one or more of the following:
  • Antivirus Software
  • Proxy
  • Firewall
The detailed explanation of how to solve this can be found in the below link:
Hope this helps !

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