Verify university login information

42 views (last 30 days)
FRANCESCA FAVICCHIO
FRANCESCA FAVICCHIO on 22 Feb 2020
Hi,
I use a windows operating system and matlab requires a verification of my university license during the installation with the message: "You must verify your university login information before you can proceed. Click here", but, when I click, it doesn't work. How can I do?
Thank you!

Answers (1)

Sai Sri Pathuri
Sai Sri Pathuri on 25 Feb 2020
You may follow the below procedure:
Login to your MathWorks account and go to the link https://in.mathworks.com/licensecenter. Select the license associated to your university. Click on Install and Activate tab -> Activate to Retrieve License File -> Activate a computer.
If you still face any issue, you may contact support@mathworks.com
  1 Comment
Vinzenz Brian Gerhard
Vinzenz Brian Gerhard on 16 Apr 2022
Edited: Vinzenz Brian Gerhard on 16 Apr 2022
I am currently doing exactly this, which gets me the following error message:
""""
You must verify your university login information before you can proceed.<br> <a href="https://www.mathworks.com/lc_iv_lc_R2021a?...=">Click here</a> to complete the verification process from my university's login portal.
""""
I replaced the actual link in the message with "..." since this seems to be a privately generated link for my authetication. The link is not clickable, and seems to be formatted badly, growing outside of the formatted error box, as shown in the following picture.
The link extends far to the right of the red box. When I, instead of clicking it, copy the link from the weirdly formatted box and open it in a new tab I receive this message :
"""
Verification successful!
Return to online or installation sign in and click Continue or OK.
"""
Upon returning to the "Activate a Computer" tab and clicking continue the first error message is shown again.
How should I proceed to activate Matlab on my popos (linux) system?
EDIT
I found a solution in this comment:
Hopefully anyone else seeing this is helped by it as well. That this works is just absurd but at least it works.

Sign in to comment.

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!