i am tying to create support package for arduino but this error occurs during installation

[Geoff Hayes]

altaf - please describe the steps you are following when doing the installation.

[altaf hussain]

during my installation, i follow the following steps. 1) i open MATLAB. 2) then i click on the " add-ons" option. 3) then i click get hardware support packages option. 4) then i click install from internet and click next. 5) then i perform this step which is shown in figure 2. 6) then i use my mathswork.com account for log in. 7) i accept terms and click next. 8) then this option comes. Third-party software licenses. and i click next. 9) then i click on install option. 10) after clicking on install option then error occurs which is shown in figure 1. thankx

[Walter Roberson]

See my answer -- it is a bug with a known work-around.

[altaf hussain]

i did not get your answer. please explain it in easy way.

[Walter Roberson]

Have a look at https://www.mathworks.com/support/bugreports/1741173 and install the patch that they have there.

Answer 1

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/385789-why-do-i-encounter-a-received-fatal-alert-protocol_version-when-installing-a-support-package-in-ma