Why does MATLAB Connector fail to connect MATLAB Mobile with MATLAB Online?

I am trying to use the connector to connect MATLAB Mobile on my phone to my MATLAB Online, but when I run

>> connector on

in MATLAB Online, and then click the link to test the connection, it gives me the following error:

server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN

and fails to load the page.

Why is the connector not working?

Answer 1

[MathWorks Support Team]

You do not need to use the connector in order to use MATLAB Mobile connected to the MathWorks cloud. From MATLAB Mobile, you can just select 'Connect to the MathWorks Cloud' from the settings menu, and it will automatically connect.

The connector is used for connecting MATLAB Mobile to your installed, desktop MATLAB. 

Answer 2

[Nicolas Weber]

I had to download MATLAB Drive on my laptop before my phone would connect to the cloud.