Clear Filters
Clear Filters

Why do I receive an error when I try to run MatLab (R2017b)?

1 view (last 30 days)
Downloaded and Installed Matlab fine. I was able to access it yesterday however when I tried to access it today the following message appeared: "C:\Program Files\MATLAB\R2017b\bin\win64\boost_system-vc140-mt-1_56.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020"
This is not the first time I've had this message, I have uninstalled and reinstalled MatLab multiple times and yesterday I factory reset my laptop and reinstalled MatLab. I am on Windows 10.
  2 Comments
María Martínez Rodrigo
María Martínez Rodrigo on 12 Oct 2017
I also have the same problem and i have reinstalled and installed lots of programmes trying to find the error, but i can't. Could you finally find any solution?
Cristian Hipwell
Cristian Hipwell on 13 Oct 2017
Apparently in the end it was due to Antivirus being activated on my laptop. I didn't think I had antivirus on, but apparently McAfee had given me a free 30 day trial without me noticing. I deleted and uninstalled everything Matlab related off my laptop. I then temporarily disabled the McAfee "Firewall" and "Real Time Scanning" features whilst I reinstalled matlab. It seems to be working fine.... for now.

Sign in to comment.

Answers (1)

Neil Guertin
Neil Guertin on 9 Oct 2017
This is most likely caused by a firewall, antivirus, or other security software. You must be able to access esd.mathworks.com for downloads.
Disable any such software and try again.

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Tags

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!