while opening MATLAB on Linux i get this error

while opening MATLAB on Linux i get this error " License checkout failed. License Manager Error -9 Your username does not match the username in the license file. To run MATLAB on this computer, you must run the Activation client to reactivate your license.
Troubleshoot this issue by visiting: http://www.mathworks.com/support/lme/R2015b/9
Diagnostic Information: Feature: MATLAB License path: /root/.matlab/R2015b_licenses:/usr/local/MATLAB/R2015b/licenses/license.dat:/usr/local/MATLAB/R2015b /licenses/license_localhost_358442_R2015b.lic Licensing error: -9,57. "
but it's already activated.
any solutions?

3 Comments

Are you on a network computer?
No, Actually self-use Notebook. I've tried to de-, reactivate the product, however it doesn't help.
hm... that's weird. As long as you activate the software as the same user as is going to use it later, it should be ok. Have a look at the license file given in the error, i.e. "<your MATLAB folder>/licenses/...". At least for me, the licensed user name is in the filename. Maybe that will give you a hint. Otherwise, I'm afraid I have no better idea than to refer you to Walter's link below. If that still does not work, contact Mathworks, their support tends to be pretty good :).

Answers (1)

It was activated incorrectly and you need to re-activate. See here

This question is closed.

Products

Asked:

on 25 Mar 2016

Closed:

on 20 Aug 2021

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!