how to solve no healthy upstream when I try to have a temporary password

I'm trying to insert my license in the Matlab2019 installed on the pc. They ask me to generate a temporary password. When I click on the link it tell me no healty upstream

 Accepted Answer

Hi Maria,
A "no healthy upstream" error usually indicates a temporary server outage. Such issues are typically resolved within a short period.
You can check the real-time status and planned maintenance updates for MathWorks applications at the following page:
If you are experiencing an outage that is not listed there, you can notify the MathWorks by submitting a support request here:
Thanks,
Sreeram

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R2019b

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Asked:

on 23 Apr 2025

Answered:

on 5 May 2025

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