I can't activate MATLAB R2024a licence.

Hello,

I am using Ubuntu 22.04. I installed Matlab R2024a, but when I tried to activate the licence I got an error that the activate_matlab.sh command could not be found in the bin file. When I type the terminal matlab command

"MATLAB is selecting SOFTWARE rendering.

Licence checkout failed.

Licence Manager Error -8

Make sure the HostID of the license file matches this machine, and that the HostID on the SERVER line matches the HostID of the license file.

Troubleshoot this issue by visiting:

https://www.mathworks.com/support/lme/8

Diagnostic Information:

Feature: MATLAB

Licence path: /home/pc/.matlab/R2024a_licenses:/usr/local/MATLAB/R2024a/licenses/license.dat:/usr/local/MATLAB/R2024a/licenses/trial_12217712_R2024a.lic

Licensing error: -8,523." error. How can I solve it?

Answer 1

[Cris LaPierre]

Contact support. https://www.mathworks.com/support/contact_us.html