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Unable to load Online Courses

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David Cox
David Cox on 29 Apr 2024
Commented: Cris LaPierre on 2 May 2024
I have got part way through the Self-Paced Online Courses but now it hangs trying to load. I'm runnning a MacBook Pro M3 Pro

Accepted Answer

Cris LaPierre
Cris LaPierre on 29 Apr 2024
Is it happening with all courses or just one specific course?
There are no known issues currently, and I was just able to launch MATLAB Onramp without any issues.
I'd recommend trying a different course then a different browser. If the issue continues, please try the normal browser troubleshooting steps
  • log out then log back in
  • clear your cache and cookies
  8 Comments
David Cox
David Cox on 2 May 2024
Just out of interest I tried my Intel Mac book air it loads ok. My other Apple silicon MacBook does not load.
Cris LaPierre
Cris LaPierre on 2 May 2024
Thank you for checking. Be sure to share that info with technical support.

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