parallel computing - cluster profile validation job test(create job) stuck in running

I'm using parallel computing toolbox. When I tried to validate local profile in cluster profile manager "job test" step takes very long time and stuck in running state.(Tried in both version 2021a and 2021b)

Answer 1

[Raymond Norris]

Any chance you have a local pool already running? If so, this would block validation.

If not, I would suggest reaching out to Technical Support.

[Öykü Zeynep Aslan]

Unfortunately that's not the case

[Elena]

I have the same problem . Did you manage to fix it?