Why do I get 3 emails when watching a file in Matlab File Exchange

Asked by Tobias Benjamin Gram on 19 Sep 2014

Latest activity Commented on by Kelly Kearney on 19 Sep 2014

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Every time someone post or edit a file on Matlab File Exchange and I follow it, I get 3 email notifying me. Why 3 and not just one? Where can I change it?

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Andreas Goser on 19 Sep 2014

Maybe the FileExchange team will see this and post an answer here. If not, you can reach the team under files@mathworks.com.

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Answer by Josh Natanson on 19 Sep 2014

This isn't the expected behavior. The File Exchange team has contacted Tobias and are looking into the issue.

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Answer by Kelly Kearney on 19 Sep 2014

I often get multiple emails when I update my own functions too (which I watch to keep up with feedback comments). But not always. I assumed it was due to the fact that I ended up with duplicate accounts a few years ago when MatlabCentral and Mathworks accounts merged, which took a while to sort out. This comment doesn't really sort out the issue, but just thought I'd let the FEX team know this problem isn't unique to Tobias.

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Tobias Benjamin Gram on 19 Sep 2014

I do also have two accounts, but different emails associated to the profile. Also I do not follow the m-files in File Exchange on the other (old) profile, so that could not be the issue.

Kelly Kearney on 19 Sep 2014

I don't follow under multiple accounts, only one. I currently only have one FEX account, but there was a time when I suddenly had two, since the email I use for my personal FEX profile is different than the one my Matlab license is associated with. After much back and forth with support, I managed to get those profiles merged into one, but I've just assumed that this mutiple personality history was at the root of the multiple emails I receive.

I could of course be completely wrong about that though.

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