TimeControl Ran, but it didn't applied it to the channel

happybono on 10 Dec 2023 (Edited on 10 Dec 2023)
Latest activity Reply by Christopher Stapels on 28 Dec 2023

TimeControl Ran, but it didn't appiied it to channel (chart has not been updated in the right time and in the end, it did not ran, had to manually run the script by myself). And I would like to request to MathWorks to fix (modify) my chart to right time and value and investigate this problem.
Christopher Stapels
Christopher Stapels on 10 Dec 2023
The pink nature of the time contol generally indicates that there is an error with the code that is triggered by your time control. Have a look at the code and check for errors.
If you have a paid commercial or academic license, you are entitled to MathWorks customer support.
happybono
happybono on 16 Dec 2023 (Edited on 16 Dec 2023)
Thanks for your reply, @Christopher Stapels
Yeah, it didn't ran today either for some reason.
Also, I am not talking about the pink colored one. I am talking about the calculate and display the average data (weekly).
And its now Saturday, 12 / 16 / 2023. 5:51 PM (KST +09:00) and the time control obviously didn't ran correctly in the right time, and it didn't displayed plot / recorded the value in the average collection channel (1184617). There is a definitely an issue with the thingspeak since 2 weeks ago, as it worked properly before the last week.
Christopher Stapels
Christopher Stapels on 18 Dec 2023
the run times may be in GMT. What does it say for 'run at' now that the day had passed entirely?
happybono
happybono on 19 Dec 2023 (Edited on 19 Dec 2023)
Yep it just didn't ran properly obviously, as now its updated to "run at" 23-DEC-2023, but "last ran" date and time still says 02-DEC-2023 9:01 am
Christopher Stapels
Christopher Stapels on 19 Dec 2023
The time control seems to have missed both the 9th and the 16th, based on what you show above. If you are editing the time control in between running, it may be rescheduling for the following week without running.
happybono
happybono on 28 Dec 2023 (Edited on 28 Dec 2023)
Recently, There seems several issues are appearing that across the ThingSpeak website broadly.
Yeah, I edited the time control in between running as it didn't ran as scheduled timeframe on 9th.and its now working properly since 26th.(confirmed)
Now I am aware about the another issue that I cannot rearrange the chart widgets on my channel (all charts / plugins / visualisations widgets are fixed and not rearrangeble by drag and drop permanently.)
Please report those issues to the MathWorks development team, if you can contact them.
Christopher Stapels
Christopher Stapels on 28 Dec 2023
Thanks, we are aware of the re arrange issue and it is being worked on. Unfortunately the holiday season may deter progress somewhat. The chart options are also affected on the web page, see this post for workaround.
Im glad to hear your time control is running now. Be aware that it may redet the predicted run time each time you edit the TimeControl.