I get a missing file error during installation

3 views (last 30 days)
Hello, I get this error. Can someone help? Thanks!

Answers (1)

Harshavardhan
Harshavardhan on 29 May 2025
There are a few reasons why you may be getting this error. Please try the following steps to resolve the issue.
  1. This error may be caused by an anti-virus or security program interfering with the MATLAB installer. Please try disabling any anti-virus you may have run and then try to install again.
  2. There may be an issue with the target installation directory. You will want to try installing into a new directory that did not previously exist on the system. NOTE: Please remove the folder in the following path as well: C:\Users\<username>\AppData\Local\MathWorks\MATLAB\R20XXx
  3. If you installed a prerelease of MATLAB, cancel the installation and remove the existing prerelease installation. Once the previous prerelease installation folder has been removed then start the installer again.
  4. The files you downloaded may be corrupt or incomplete. Please delete all installation files from your system and re-install MATLAB. For detailed instructions, please refer to the official MathWorks installation guide available here: https://www.mathworks.com/help/install/ug/install-products-with-internet-connection.html
If the issue continues, you can reach out to MathWorks Support for further assistance via their official contact page: https://www.mathworks.com/support/contact_us.html
Hope this helps.

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Products


Release

R2020b

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!