We're sorry, but something went wrong.

Clicking the download button on the Mathworks website brings up an error (in red): "We're sorry, but something went wrong."

I do the download from my account, and I have associated a license. I've tried multiple times (different days) but still get this error.

[Image Analyst]

What browser are you using? Have you upgraded to the latest version? Have you tried from a different computer?

Answer 1

[Bernhard]

I'd tried that. Ultimately that problem was that my license was not valid for the newest version of Matlab. Once I set the new license all was working.

It's unfortunate that the error message is not more informative. Could just say that the license is not valid for this product ...

Thanks for your suggestion!

[John D'Errico]

Please don't add answers when all you have is a comment.

[Walter Roberson]

John, "set the new license" is the solution here, so it is properly an Answer.

Answer 2

[Vineeth Kartha]

Hi Bernhard,

Try downloading with an updated browser. This might resolve the issue.