File Exchange submission post ransomware

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I tried to submit to File Exchange today using Chrome and then Safari and the required Summary shows a title but no entry field and submission fails perhaps because this is required or for someother reason. Has anyone else had this experience? I did send a whine to Tech support but this question is not a fit to any of the categories and I'm not sure when/if I might hear back.

Accepted Answer

Randy Souza
Randy Souza on 9 Jun 2025
@Duncan Carlsmith, the error you saw was due to a problem with mathworks.com, which has been resolved. Apologies for the inconvenience.
If you still see the issue, please try clearing your browser cache for mathworks.com and reloading the page.
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Duncan Carlsmith
Duncan Carlsmith on 9 Jun 2025
Randy, Thank you! It was the description not summary field that was missing, just to be clear. This morning, I observed the same behavior. I fixed this just now by clearing my Chrome browsing history entirely and successfully submitted. I had tried reloading the page in both browsers yesterday and today. Now I see our messages crossing paths. So, yeah, I believe one has to clear cache and maybe more if one observes this problem but maybe not.

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