Issue with TimeControls getting stuck

I have these TCs running every day. However yesterday I noted it seems the TC execution got stuck for 2 of them? Below screenshot is from today, so it is weird these do not show the correct future time, also note the 1 min difference bw. Last Ran & Run At ...

I now modifed and saved both and it seems they got "restarted" and now show the future date correctly. Hopefully that did not destroy the evidence :) but you have below screenshot anyway.

Hope someone can figure out what made these get "stuck"?

Answer 1

[Vinod]

We'll take a look on the back end why these Time Control got stuck. Typically when I have seen this, it is because something has errored out during its previous execution. Maybe your MATLAB code associated to the Time Control timed out, or a ThingHTTP associated with the TimeControl didn't complete. When Time Controls or Reacts running MATLAB code fail, they can be configured to send an email that can give more info.

PS: The "Last Run" column is when the timecontrol last ran. "Run At" is when the next execution of the timecontrol is scheduled for.

Answer 2

[Kolbe Thomas]

Thanks for the help Vinod!

I am lost, it seems to be happening now on all but one TCs? I would not expect to ever have the same date on 'Last Ran' and 'Run At' for a daily recurrence ...

These TCs all only are calling a TalkBack. Nothing is in the queue so not sure why they get stuck?

@Vinod

[Vinod]

@Kolbe Thomas: Could you try editing your timecontrols that are stuck and setting them to run at the next timeslot, but at the top of the hour. So, schedule them at 5:00 AM, 1:00 AM, 6:00AM, etc.

[Kolbe Thomas]

@Vinod done