Product Installation Problems and Fixes

R2026b

Missing installation for FPGA targeting

Problem

When you open the HDL Coder™ HDL Workflow Advisor and target an AMD device, you get a message that the SoC Blockset™ for AMD product or the SoC Blockset Support Package for AMD FPGA and SoC Devices is not installed.

Possible Solution

To target FPGAs on AMD devices, you must have the SoC Blockset for AMD product and the SoC Blockset Support Package for AMD FPGA and SoC Devices.

Missing installation for ARM processor targeting

Problem

When you target the ARM® processor on an AMD device in the HDL Workflow Advisor, you get a message that says "SoC Blockset Support Package for AMD FPGA and SoC Devices is not installed. You must have that support package installed to run the "Generate Software Interface Model" task".

Possible Solution

To use external mode, or fully deploy your software design to an AMD board, install the Embedded Coder® product and the SoC Blockset Support Package for AMD FPGA and SoC Devices. Otherwise, you can ignore this message.

Video Capture HDMI block is not resolved in software interface model

Problem

The Video Capture HDMI, Video Capture MIPI, or Video Capture USB block icon in a software interface model shows a red error message saying it cannot find the SoC Blockset Support Package for AMD FPGA and SoC Devices.

Double-click the block for more information. Click the link in the block parameters window to go to the Add-Ons menu for installing the support package. There is also an install link in the warning message in the Diagnostic Viewer.

Possible Solution

To use this block in a software interface model, you must have the Embedded Coder product and the SoC Blockset Support Package for AMD FPGA and SoC Devices.

There was an error installing Product_Name

Problem

You selected (or had selected for you) multiple support packages or products during installation, and received the error message "There was an error installing Product_Name".

Possible Solution

Retry the install with only one support package selected at a time. You may need to delete old files from your SupportPackages install folder. Alternatively, start MATLAB® using Run as Administrator.