Answered
Why does the Installer hang at 97% when installing MATLAB Builder products?
This error can occur during the registration of "mwcomutil.dll" for the MATLAB Builder for Java, MATLAB Builder for .NET, and MA...

5 days ago | 0

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Answered
Why do I get the error "getOrderBySerialNumber found more than one" when activating MATLAB Student Version Release 14 Service Pack 3 or later?
There is no workaround for this issue. If you are receiving this error you will need to contact support. For contact information...

5 days ago | 0

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Answered
Why do I get activation error 361 when performing a license update within MATLAB?
This error indicates that you are trying to update a license file for a higher release of MATLAB than you are licensed. If you a...

5 days ago | 0

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Answered
Why does the installer hang indefinitely at about 80% when installing MATLAB 7.8 (R2009a) or higher on Windows?
This issue is currently under investigation. It seems the installer is unable to get past the .NET registration. Contact install...

5 days ago | 0

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Answered
How do I download and install the documentation for R12.1?
If you download R12.1 (MATLAB 6.1) from our website, the help documentation files will not be available. If you need these files...

5 days ago | 0

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Answered
Why is " tcp_s is bad!!! Exiting" or "EXITING DUE TO SIGNAL 28 Exit reason 5" in my log file?
This is an issue being investigated by MathWorks. To rule out a port related issue, you can set the port by adding the port=####...

5 days ago | 0

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Answered
Why does MATLAB hang and/or crash when I try to open a large MAT-file?
This enhancement has been incorporated in Release 14 Service Pack 3 (R14SP3). For previous product releases, read below for any ...

5 days ago | 1

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Answered
Are 32-bit MEX-files supported for 64-bit MATLAB running on Windows XP x64?
It is not possible to run a 32-bit MEX-file from within a 64-bit version of MATLAB. This is because MEX-files are shared librari...

5 days ago | 0

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Answered
Can I run MATLAB on my 64-bit Xeon machine with Windows XP Professional x64 Edition?
MATLAB for Windows x64 Beta was introduced with R14SP3. You can run it on a 64-bit Xeon machine with Windows XP Professional x64...

5 days ago | 0

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Answered
How can I activate my PolySpace products without an Internet connection as of release R2010a?
As of release R2010a, there is a new activation process for PolySpace products that allow Designated Computer licenses to be act...

5 days ago | 0

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Answered
Why do I receive an error message "archive is not a ZIP archive" during MATLAB installation on Linux?
This error can occur when there is not enough space in the /tmp directory to contain the product archive during extraction. Incr...

5 days ago | 2

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Answered
Why do I receive the error "Aborting installation..." when trying to run the MCRInstaller on Windows NT?
This bug has been fixed for Release 14 SP1 (R14SP1). For previous releases, please read below for any possible workarounds: Thi...

5 days ago | 0

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Answered
Why am I unable to download .mac files from MathWorks website onto my Mac OS X machine using Safari?
This bug has been fixed in Release 2007a (R2007a). For previous product releases, read below for any possible workarounds: This...

5 days ago | 0

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Answered
Is it possible to use SSL with MySQL with the Database Toolbox 3.5 in MATLAB R2008b?
In order to make use of SSL encryption to connect to your database, you will need the following: 1. The assistance of your data...

6 days ago | 2

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Answered
Why do I receive an Error 348 when attempting to activate my MATLAB license?
Professional or Academic MATLAB licenses This error indicates that an end user has already been assigned to the license. Only o...

6 days ago | 0

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Answered
Why do I receive an "Unexpected/Unknown Exception" error when installing MATLAB from CD/DVD media?
This error is the result of either an incompatibility between the CD/DVD media and the CD-ROM/DVD device or by a set of damaged ...

6 days ago | 0

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Answered
How can I use HDL Coder with an unsupported or custom FPGA board?
HDL Coder can generate fully portable, platform-independent VHDL or Verilog code from a MATLAB function or Simulink model that y...

6 days ago | 0

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Answered
How do I generate standalone VHDL or Verilog code with HDL Coder?
In a Simulink model, you have the following additional ways to generate HDL code only, without compiling any code:You can use th...

6 days ago | 0

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Answered
Why do I receive "MLM: No socket connection to license server manager. (-7,10015)"?
This error indicates that the Network License Manager binary, lmgrd, was able to start successfully, but its vendor daemon, MLM,...

6 days ago | 0

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Answered
Best practices & tips for creating standalone SLRT apps for interaction with Speedgoat using App Designer & MATLAB Compiler
To get started, here are some general tips for creating a Simulink Real-Time (SLRT) app:How can I create an App Designer app to ...

6 days ago | 0

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Answered
How can I create an App Designer app to control, tune and visualize my real-time application running on a Speedgoat computer?
Here is a summary of tools, resources, and tips for creating a Simulink Real-Time (SLRT) app:Upgrade MATLAB to a newer release E...

6 days ago | 0

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Answered
Why does the R2010b MATLAB installer fail to start on Mac OS X 10.5.8 and above?
The installer may fail to start on Mac OS X 10.5.8 and above if the default JRE is not set to 64-bit Java 6. To confirm, navigat...

6 days ago | 0

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Answered
Why do I get a "Deactivation Required" message after manually activating MATLAB?
This issue may occur if you activate the license in the License Center for a newer release than you are trying to install. When ...

6 days ago | 0

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Answered
Why do I receive an error when installing MATLAB 6.5 (R13)?
This error message occurs when the Installer cannot find the Microsoft Java Virtual Machine (JVM) or the existing JVM has been c...

6 days ago | 0

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Answered
Why do I see "Error: This is a R2018b installation . You can only install newer updates." in the log file when installing R2018b update 4?
This error will appear in the installation log file if you do not point to the parent folder when installing the update 4. This ...

6 days ago | 0

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Answered
How do I install the Simscape Multibody Link Plug-In?
Links to the download for the plug-in, as well as installation instructions can be found within our Simscape documentation at: ...

6 days ago | 0

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Answered
Why do I receive an error when clicking the browse button during installation/activation to select my license file?
This error is related to a bug in Java. For more information, see Sun's bug report here: http://bugs.sun.com/bugdatabase/view_b...

6 days ago | 0

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Answered
How do I release or return a toolbox license key back to the pool of available keys without restarting the network license manager or exiting MATLAB?
Toolbox license keys cannot be returned without exiting MATLAB. The Toolbox license keys get checked back in when the main MATLA...

6 days ago | 0

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Answered
Why do I get the error message "Inconsistent encryption code" in the log file and/or "Invalid passcode" when starting MATLAB?
There are mulitple reasons why you might receive this error. 1. Your license passcodes were probably generated with a HostID tha...

6 days ago | 0

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Answered
Does MATLAB run under Windows XP?
MATLAB 6.5 (R13) and MATLAB 6.1 (R12.1) have been qualified under Windows XP, and will run under it. Note that there is a known...

6 days ago | 0

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