Matlab 2021a offline install fails

This is the error I get:

[cit-hpc-userapp@ls-hpcdsk01 download]$ tail -40 install.log

product.Text_Analytics_Toolbox

product.UAV_Toolbox

product.Vehicle_Dynamics_Blockset

product.Vehicle_Network_Toolbox

product.Vision_HDL_Toolbox

product.WLAN_Toolbox

product.Wavelet_Toolbox

product.Wireless_HDL_Toolbox

(Jul 07, 2021 12:11:32) Reading from /hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 12:11:32) Starting local product/component search in download directory

(Jul 07, 2021 12:11:32) Searching for archives...

(Jul 07, 2021 12:11:32) Reading /hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 12:11:32) 2 files found in /hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 12:11:32) Archive search complete. 2 total files found.

(Jul 07, 2021 12:11:33) Completed local product/component search

(Jul 07, 2021 12:11:33) Finished reading from/hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 12:11:33) Missing Installation Files: Unable to locate the required files.

To use a File Installation Key, you must run the installer from a directory that contains the installation files.

For information on how to get the files, see this MATLAB Answer.

at com.mathworks.install_core_common.MATLABInstallerExceptionUtil.getApplicationException(MATLABInstallerExceptionUtil.java:16)

at com.mathworks.matlab_installer.services.MatlabInstallerServices.checkArchives(Unknown Source)

at com.mathworks.installservicehandler.context.ExceptionInterceptor.invoke(ExceptionInterceptor.java:21)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)

at com.mathworks.installservicehandler.InstallServiceHandlerClient.executeService(InstallServiceHandlerClient.java:18)

at com.mathworks.matlab_installer.MatlabInstallerClient$3.executeService(Unknown Source)

at com.mathworks.installjscommon.InstallerClientUtility.executeGetNextStateInSequence(Unknown Source)

at com.mathworks.matlab_installer.MatlabInstallerClient.clientMain(Unknown Source)

Caused by: java.lang.Exception: Installer Error: Unable to locate required installation files

... 13 more

(Jul 07, 2021 12:11:33) Exiting with status -2

(Jul 07, 2021 12:11:33) End - Unsuccessful

[grace]

hello please how can i get Matlab r2021a? i need it

Answer 1

[Travis Sidelinger]

Here is the full log:

[cit-hpc-userapp@ls-hpcdsk01 download]$ cat install.log

(Jul 07, 2021 11:44:42) ##################################################################

(Jul 07, 2021 11:44:42) #

(Jul 07, 2021 11:44:42) # Today's Date:

(Jul 07, 2021 11:44:42) Wed Jul 07 11:44:42 EDT 2021

(Jul 07, 2021 11:44:42)

(Jul 07, 2021 11:44:42) System Info

(Jul 07, 2021 11:44:42) OS: Linux 3.10.0-1160.25.1.el7.x86_64

(Jul 07, 2021 11:44:42) Arch: amd64

(Jul 07, 2021 11:44:42) Data Model: 64

(Jul 07, 2021 11:44:42) Language: en

(Jul 07, 2021 11:44:42) Java Vendor: Oracle Corporation

(Jul 07, 2021 11:44:42) Java Home: /hpc/apps/matlab-R2021a/download/sys/java/jre/glnxa64/jre

(Jul 07, 2021 11:44:42) Java Version: 1.8.0_202

(Jul 07, 2021 11:44:42) Java VM Name: Java HotSpot(TM) 64-Bit Server VM

(Jul 07, 2021 11:44:42) Release Description: R2021a_Update_3

(Jul 07, 2021 11:44:42) Java Class Path: /hpc/apps/matlab-R2021a/download/java/jarext/connector_impl/cosg_impl_java/cosg_impl.jar:/hpc/apps/matlab-R2021a/download/java/config/matlab_installer/pathlist.jar

(Jul 07, 2021 11:44:42) User Name: cit-hpc-userapp

(Jul 07, 2021 11:44:42) Current Directory: /hpc/apps/matlab-R2021a/download

(Jul 07, 2021 11:44:42) Installer build number: 9.10.0.1684407

(Jul 07, 2021 11:44:42) Input arguments:

(Jul 07, 2021 11:44:42) product.curve_fitting_toolbox:

(Jul 07, 2021 11:44:42) product.motor_control_blockset:

(Jul 07, 2021 11:44:42) product.deep_learning_toolbox:

(Jul 07, 2021 11:44:42) product.matlab_compiler:

(Jul 07, 2021 11:44:42) product.matlab_web_app_server:

(Jul 07, 2021 11:44:42) product.matlab_compiler_sdk:

(Jul 07, 2021 11:44:42) product.communications_toolbox:

(Jul 07, 2021 11:44:42) product.model-based_calibration_toolbox:

(Jul 07, 2021 11:44:42) product.simscape_driveline:

(Jul 07, 2021 11:44:42) destinationfolder: /hpc/apps/matlab-R2021a/install

(Jul 07, 2021 11:44:42) product.instrument_control_toolbox:

(Jul 07, 2021 11:44:42) product.robotics_system_toolbox:

(Jul 07, 2021 11:44:42) product.database_toolbox:

(Jul 07, 2021 11:44:42) product.system_composer:

(Jul 07, 2021 11:44:42) product.polyspace_code_prover:

(Jul 07, 2021 11:44:42) flow: fikworkflow

(Jul 07, 2021 11:44:42) product.simulink_requirements:

(Jul 07, 2021 11:44:42) product.uav_toolbox:

(Jul 07, 2021 11:44:42) product.rf_toolbox:

(Jul 07, 2021 11:44:42) product.stateflow:

(Jul 07, 2021 11:44:42) product.radar_toolbox:

(Jul 07, 2021 11:44:42) product.wireless_hdl_toolbox:

(Jul 07, 2021 11:44:42) product.text_analytics_toolbox:

(Jul 07, 2021 11:44:42) licensepath: /hpc/apps/matlab-R2021a/download/license.dat

(Jul 07, 2021 11:44:42) product.filter_design_hdl_coder:

(Jul 07, 2021 11:44:42) product.powertrain_blockset:

(Jul 07, 2021 11:44:42) product.autosar_blockset:

(Jul 07, 2021 11:44:42) product.control_system_toolbox:

(Jul 07, 2021 11:44:42) product.system_identification_toolbox:

(Jul 07, 2021 11:44:42) product.hdl_verifier:

(Jul 07, 2021 11:44:42) product.simulink_test:

(Jul 07, 2021 11:44:42) product.fuzzy_logic_toolbox:

(Jul 07, 2021 11:44:42) product.5g_toolbox:

(Jul 07, 2021 11:44:42) product.simscape:

(Jul 07, 2021 11:44:42) product.fixed-point_designer:

(Jul 07, 2021 11:44:42) product.simulink_design_verifier:

(Jul 07, 2021 11:44:42) product.navigation_toolbox:

(Jul 07, 2021 11:44:42) product.polyspace_bug_finder:

(Jul 07, 2021 11:44:42) product.financial_toolbox:

(Jul 07, 2021 11:44:42) improvematlab: yes

(Jul 07, 2021 11:44:42) product.reinforcement_learning_toolbox:

(Jul 07, 2021 11:44:42) product.polyspace_code_prover_server:

(Jul 07, 2021 11:44:42) product.image_acquisition_toolbox:

(Jul 07, 2021 11:44:42) product.simscape_electrical:

(Jul 07, 2021 11:44:42) product.matlab_parallel_server:

(Jul 07, 2021 11:44:42) product.vehicle_dynamics_blockset:

(Jul 07, 2021 11:44:42) product.partial_differential_equation_toolbox:

(Jul 07, 2021 11:44:42) product.signal_processing_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_compiler:

(Jul 07, 2021 11:44:42) product.matlab_production_server:

(Jul 07, 2021 11:44:42) product.aerospace_blockset:

(Jul 07, 2021 11:44:42) product.dds_blockset:

(Jul 07, 2021 11:44:42) product.aerospace_toolbox:

(Jul 07, 2021 11:44:42) product.statistics_and_machine_learning_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_coverage:

(Jul 07, 2021 11:44:42) inputfile: installer_input.txt

(Jul 07, 2021 11:44:42) product.mapping_toolbox:

(Jul 07, 2021 11:44:42) product.data_acquisition_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_real-time:

(Jul 07, 2021 11:44:42) product.do_qualification_kit:

(Jul 07, 2021 11:44:42) enablelnu: yes

(Jul 07, 2021 11:44:42) product.lte_toolbox:

(Jul 07, 2021 11:44:42) product.iec_certification_kit:

(Jul 07, 2021 11:44:42) product.simulink_plc_coder:

(Jul 07, 2021 11:44:42) mode: silent

(Jul 07, 2021 11:44:42) product.parallel_computing_toolbox:

(Jul 07, 2021 11:44:42) agreetolicense: yes

(Jul 07, 2021 11:44:42) product.lidar_toolbox:

(Jul 07, 2021 11:44:42) product.wavelet_toolbox:

(Jul 07, 2021 11:44:42) product.image_processing_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_design_optimization:

(Jul 07, 2021 11:44:42) product.sensor_fusion_and_tracking_toolbox:

(Jul 07, 2021 11:44:42) product.vision_hdl_toolbox:

(Jul 07, 2021 11:44:42) product.computer_vision_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_3d_animation:

(Jul 07, 2021 11:44:42) product.matlab_coder:

(Jul 07, 2021 11:44:42) product.simulink_desktop_real-time:

(Jul 07, 2021 11:44:42) product.matlab:

(Jul 07, 2021 11:44:42) product.optimization_toolbox:

(Jul 07, 2021 11:44:42) product.phased_array_system_toolbox:

(Jul 07, 2021 11:44:42) product.audio_toolbox:

(Jul 07, 2021 11:44:42) product.embedded_coder:

(Jul 07, 2021 11:44:42) product.risk_management_toolbox:

(Jul 07, 2021 11:44:42) product.simscape_multibody:

(Jul 07, 2021 11:44:42) product.deep_learning_hdl_toolbox:

(Jul 07, 2021 11:44:42) product.predictive_maintenance_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_report_generator:

(Jul 07, 2021 11:44:42) product.rf_blockset:

(Jul 07, 2021 11:44:42) product.opc_toolbox:

(Jul 07, 2021 11:44:42) product.vehicle_network_toolbox:

(Jul 07, 2021 11:44:42) product.model_predictive_control_toolbox:

(Jul 07, 2021 11:44:42) product.symbolic_math_toolbox:

(Jul 07, 2021 11:44:42) product.ros_toolbox:

(Jul 07, 2021 11:44:42) product.automated_driving_toolbox:

(Jul 07, 2021 11:44:42) product.econometrics_toolbox:

(Jul 07, 2021 11:44:42) product.datafeed_toolbox:

(Jul 07, 2021 11:44:42) product.hdl_coder:

(Jul 07, 2021 11:44:42) product.simscape_fluids:

(Jul 07, 2021 11:44:42) product.global_optimization_toolbox:

(Jul 07, 2021 11:44:42) fileinstallationkey: 39776-08435-05374-41033-65035-46062-31203-55417-47409-38336-64114-05975

(Jul 07, 2021 11:44:42) product.matlab_report_generator:

(Jul 07, 2021 11:44:42) product.financial_instruments_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_control_design:

(Jul 07, 2021 11:44:42) product.serdes_toolbox:

(Jul 07, 2021 11:44:42) product.dsp_system_toolbox:

(Jul 07, 2021 11:44:42) product.simulink:

(Jul 07, 2021 11:44:42) product.spreadsheet_link:

(Jul 07, 2021 11:44:42) product.polyspace_bug_finder_server:

(Jul 07, 2021 11:44:42) product.simulink_code_inspector:

(Jul 07, 2021 11:44:42) outputfile: /hpc/apps/matlab-R2021a/download/install.log

(Jul 07, 2021 11:44:42) product.wlan_toolbox:

(Jul 07, 2021 11:44:42) product.simulink_coder:

(Jul 07, 2021 11:44:42) product.simevents:

(Jul 07, 2021 11:44:42) product.simulink_check:

(Jul 07, 2021 11:44:42) product.gpu_coder:

(Jul 07, 2021 11:44:42) product.satellite_communications_toolbox:

(Jul 07, 2021 11:44:42) product.bioinformatics_toolbox:

(Jul 07, 2021 11:44:42) root: /hpc/apps/matlab-R2021a/download

(Jul 07, 2021 11:44:42) product.soc_blockset:

(Jul 07, 2021 11:44:42) product.mixed-signal_blockset:

(Jul 07, 2021 11:44:42) product.robust_control_toolbox:

(Jul 07, 2021 11:44:42) product.antenna_toolbox:

(Jul 07, 2021 11:44:42) product.simbiology:

(Jul 07, 2021 11:44:42) Input file:

##################################################################

##

## Use this file to specify parameters required by the installer at runtime.

##

## Instructions for using this file.

##

## 1. Create a copy of this template file and fill in the required

## information.

##

## 2. Uncomment only those lines that start with a single '#'

## and set the desired values. All allowed values for the

## parameters are defined in the comments section for each

## parameter.

##

## 3. Launch the installer from the command line, using the -inputFile option

## to specify the name of your installer initialization file.

##

## (Windows) setup.exe -inputFile

## (Linux/macOS) install -inputFile

##

##################################################################

##

##

## SPECIFY INSTALLATION FOLDER

##

## Example:

## (Windows) destinationFolder=C:\Program Files\MATLAB\RXXXX

## (Linux) destinationFolder=/usr/local/RXXXX

## (macOS) destinationFolder=/Applications

##

## Set the desired value for destinationFolder and

## uncomment the line.

destinationFolder=/hpc/apps/matlab-R2021a/install

##

## SPECIFY FILE INSTALLATION KEY

##

## Example: fileInstallationKey=xxxxx-xxxxx-xxxxx-xxxxx.....

##

## Set the desired value for fileInstallationKey and

## uncomment the line.

##

fileInstallationKey=39776-08435-05374-41033-65035-46062-31203-55417-47409-38336-64114-05975

##

## ACCEPT LICENSE AGREEMENT

##

## You must agree to the license agreement to install MathWorks products.

## The license agreement can be found in the license_agreement.txt file at the

## root level of the installation DVD.

##

## Example: agreeToLicense=yes

##

## Set agreeToLicense value to yes or no and

## uncomment the line.

agreeToLicense=yes

##

## SPECIFY OUTPUT LOG

##

## Specify full path of file into which you want the results of the

## installation to be recorded.

##

## Example:

## (Windows) outputFile=C:\TEMP\mathworks_.log

## (Linux/macOS) outputFile=/tmp/mathworks_.log

##

## Set the desired value for outputFile and

## uncomment the line.

outputFile=/hpc/apps/matlab-R2021a/download/install.log

##

## Enable Login Named User licensing

##

## Set to Yes to enable use of a Login Named User license for all users of this MATLAB installation

## Users must log in to their MathWorks Account when MATLAB starts.

##

## Example: enableLNU=yes

##

## NOTE: This flag is valid in silent installations only.

enableLNU=yes

##

## IMPROVE MATLAB

##

## Improve MATLAB by sending user experience information to MathWorks.

## Your participation ensures that you are represented and helps us design

## better products. You can opt in or out of this service either during

## installation or by going to MATLAB preferences.

## https://www.mathworks.com/support/faq/user_experience_information_faq.html

improveMATLAB=yes

########## Begin: Options for Network License Types #########

##

## SPECIFY PATH TO LICENSE FILE (Required for network license types only)

##

## This value is required when installing as a Network End-User

## Example:

## (Windows) licensePath=C:\TEMP\license.dat

## (Linux) licensePath=/tmp/license.dat

## Set the desired value for licensePath and

## uncomment the line.

licensePath=/hpc/apps/matlab-R2021a/download/license.dat

########## End: Options for Network License Types #########

################# Begin - Windows Only Options ################

##

## CHOOSE TO SET FILE ASSOCIATIONS

##

## Set to true if you want the installer to associate file types used by MathWorks

## products to this version of MATLAB, or false if you do not want the installer to

## associate MathWorks file types with this version of MATLAB.

##

## Default value is true.

##

## Set setFileAssoc value to true or false and

## uncomment the line.

# setFileAssoc=false

##

## CHOOSE TO CREATE WINDOWS DESKTOP SHORTCUT

##

## Set to true if you would like the installer to create a desktop shortcut icon

## when MATLAB is installed or false if you don't want the shortcut created.

##

## Default value is false.

##

## Set desktopShortcut value to true or false and

## uncomment the line.

# desktopShortcut=false

## CHOOSE TO ADD SHORTCUT TO WINDOWS START MENU

##

## Set to true if you would like the installer to create a Start Menu shortcut

## icon when MATLAB is installed or false if you don't want the shortcut created.

##

## Default value is true.

##

## Set startMenuShortcut value to true or false and

## uncomment the line.

# startMenuShortcut=false

## CREATE a MATLAB Startup Accelerator task

##

## The MATLAB Startup Accelerator installer creates a

## system task to preload MATLAB into the system's cache

## for faster startup.

##

## NOTE: By default, a MATLAB Startup Accelerator task will

## automatically be created.

##

## If you want a MATLAB Startup Accelerator task to be created,

## do not edit this section.

##

## Set createAccelTask value to false if you do not want to

## create an Accelerator task and uncomment the line.

# createAccelTask=false

################ End - Windows Only Options ################

## SPECIFY PRODUCTS YOU WANT TO INSTALL

##

## By default, the installer installs all the products and

## documentation for which you are licensed. Products you are not licensed for

## are not installed, even if they are listed here.

##

## Note:

## 1. To automatically install all your licensed products, do not edit

## any lines in this section.

##

## 2. To install a specific product or a subset of products for

## which you are licensed, uncomment the line for the product(s) you want

## to install.

product.5G_Toolbox

product.AUTOSAR_Blockset

product.Aerospace_Blockset

product.Aerospace_Toolbox

product.Antenna_Toolbox

product.Audio_Toolbox

product.Automated_Driving_Toolbox

product.Bioinformatics_Toolbox

product.Communications_Toolbox

product.Computer_Vision_Toolbox

product.Control_System_Toolbox

product.Curve_Fitting_Toolbox

product.DDS_Blockset

product.DO_Qualification_Kit

product.DSP_System_Toolbox

product.Data_Acquisition_Toolbox

product.Database_Toolbox

product.Datafeed_Toolbox

product.Deep_Learning_HDL_Toolbox

product.Deep_Learning_Toolbox

product.Econometrics_Toolbox

product.Embedded_Coder

product.Filter_Design_HDL_Coder

product.Financial_Instruments_Toolbox

product.Financial_Toolbox

product.Fixed-Point_Designer

product.Fuzzy_Logic_Toolbox

product.GPU_Coder

product.Global_Optimization_Toolbox

product.HDL_Coder

product.HDL_Verifier

product.IEC_Certification_Kit

product.Image_Acquisition_Toolbox

product.Image_Processing_Toolbox

product.Instrument_Control_Toolbox

product.LTE_Toolbox

product.Lidar_Toolbox

product.MATLAB

product.MATLAB_Coder

product.MATLAB_Compiler

product.MATLAB_Compiler_SDK

product.MATLAB_Parallel_Server

product.MATLAB_Production_Server

product.MATLAB_Report_Generator

product.MATLAB_Web_App_Server

product.Mapping_Toolbox

product.Mixed-Signal_Blockset

product.Model_Predictive_Control_Toolbox

product.Model-Based_Calibration_Toolbox

product.Motor_Control_Blockset

product.Navigation_Toolbox

product.OPC_Toolbox

product.Optimization_Toolbox

product.Parallel_Computing_Toolbox

product.Partial_Differential_Equation_Toolbox

product.Phased_Array_System_Toolbox

product.Polyspace_Bug_Finder

product.Polyspace_Bug_Finder_Server

product.Polyspace_Code_Prover

product.Polyspace_Code_Prover_Server

product.Powertrain_Blockset

product.Predictive_Maintenance_Toolbox

product.RF_Blockset

product.RF_Toolbox

product.ROS_Toolbox

product.Radar_Toolbox

product.Reinforcement_Learning_Toolbox

product.Risk_Management_Toolbox

product.Robotics_System_Toolbox

product.Robust_Control_Toolbox

product.Satellite_Communications_Toolbox

product.Sensor_Fusion_and_Tracking_Toolbox

product.SerDes_Toolbox

product.Signal_Processing_Toolbox

product.SimBiology

product.SimEvents

product.Simscape

product.Simscape_Driveline

product.Simscape_Electrical

product.Simscape_Fluids

product.Simscape_Multibody

product.Simulink

product.Simulink_3D_Animation

product.Simulink_Check

product.Simulink_Code_Inspector

product.Simulink_Coder

product.Simulink_Compiler

product.Simulink_Control_Design

product.Simulink_Coverage

product.Simulink_Design_Optimization

product.Simulink_Design_Verifier

product.Simulink_Desktop_Real-Time

product.Simulink_PLC_Coder

product.Simulink_Real-Time

product.Simulink_Report_Generator

product.Simulink_Requirements

product.Simulink_Test

product.SoC_Blockset

product.Spreadsheet_Link

product.Stateflow

product.Statistics_and_Machine_Learning_Toolbox

product.Symbolic_Math_Toolbox

product.System_Composer

product.System_Identification_Toolbox

product.Text_Analytics_Toolbox

product.UAV_Toolbox

product.Vehicle_Dynamics_Blockset

product.Vehicle_Network_Toolbox

product.Vision_HDL_Toolbox

product.WLAN_Toolbox

product.Wavelet_Toolbox

product.Wireless_HDL_Toolbox

(Jul 07, 2021 11:44:42) Reading from /hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 11:44:43) Starting local product/component search in download directory

(Jul 07, 2021 11:44:43) Searching for archives...

(Jul 07, 2021 11:44:43) Reading /hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 11:44:43) 2 files found in /hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 11:44:43) Archive search complete. 2 total files found.

(Jul 07, 2021 11:44:43) Completed local product/component search

(Jul 07, 2021 11:44:43) Finished reading from/hpc/apps/matlab-R2021a/download/archives

(Jul 07, 2021 11:44:43) Missing Installation Files: Unable to locate the required files.

To use a File Installation Key, you must run the installer from a directory that contains the installation files.

For information on how to get the files, see this MATLAB Answer.

at com.mathworks.install_core_common.MATLABInstallerExceptionUtil.getApplicationException(MATLABInstallerExceptionUtil.java:16)

at com.mathworks.matlab_installer.services.MatlabInstallerServices.checkArchives(Unknown Source)

at com.mathworks.installservicehandler.context.ExceptionInterceptor.invoke(ExceptionInterceptor.java:21)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)

at com.mathworks.installservicehandler.InstallServiceHandlerClient.executeService(InstallServiceHandlerClient.java:18)

at com.mathworks.matlab_installer.MatlabInstallerClient$3.executeService(Unknown Source)

at com.mathworks.installjscommon.InstallerClientUtility.executeGetNextStateInSequence(Unknown Source)

at com.mathworks.matlab_installer.MatlabInstallerClient.clientMain(Unknown Source)

Caused by: java.lang.Exception: Installer Error: Unable to locate required installation files

... 13 more

(Jul 07, 2021 11:44:43) Exiting with status -2

(Jul 07, 2021 11:44:43) End - Unsuccessful

[Raymond Norris]

I'd suggest you contact Technical Support ([e-mail]).

[Travis Sidelinger]

Is that not what I did?