Can I get rescue all the messages I sent to ThingSpeak but were not stored because it run out of memory?
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MathWorks Support Team
on 25 Apr 2019
Answered: MathWorks Support Team
on 25 Apr 2019
I was sending messages to the ThingSpeak platform when I had a trial. I didn't realize that I had reached the limit of messages I could send, and none of the messages were sent.
Is this data stored somewhere? Can I get it back?
Accepted Answer
MathWorks Support Team
on 26 Apr 2019
Data that is sent to ThingSpeak when the license capacity is exhausted is not accepted or stored on ThingSpeak.
If you have incorporated some kind of backup where data not accepted is stored locally on the device or SD card, that may be the place to find the data.
Note that you should have received emails from MathWorks 60 days prior to license end date about renewing the license.
You should have also received emails from ThingSpeak regularly, starting 45 days before potential license capacity exhaustion, about the impending exhaustion.
You would have also seen this in warning banners if you logged into ThingSpeak.
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