Sr User Experience (UX) Researcher- Application Deployment

Hybrid Work Model

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More.

Job Summary

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  • Are you energized by talking to customers and love tackling complex problems to deliver solutions? 

  • Are you interested in improving workflows for users to share their MATLAB applications and Simulink models? 

  • Are you passionate about the user experience and want to join a dynamic UX team that is constantly solving new and challenging problems? 

  • Are you interested in being a core member of the development team that builds products that make the world a better place? 

Come join our UX team of over 100 user experience professionals. We are dedicated to delivering useful and usable solutions for our software products. Get involved in user centered design across platforms, including Deep Network Designer and programmatic interfaces. 

Responsibilities

As a MATLAB UX Researcher, you will collaborate with members of a cross-functional development team that provides users with convenient, efficient, and easy to use tools for sharing their MATLAB applications and Simulink models with individuals, workgroups, and the enterprise 

You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems: 

  • Make recommendations about which usability methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. 

  • Conduct user research, identify user pains, and develop user profiles to impact strategy and product direction. 

  • Act as an advocate for our technical users. 

  • Run usability tests and perform other usability assessments as appropriate. 

  • Help the teams interpret and understand user feedback and provide recommendations for design decisions based on that feedback. 

  • Contribute to requirements and design documents. 

  • Collaborate on low, medium and high-fidelity prototypes. 

Minimum Qualifications

  • A bachelor's degree and 7 years of professional work experience (or a master's degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications

  • Proven track record leading UX research activities including formative and evaluative usability studies, customer interviews, and surveys. 

  • Experience applying quantitative research techniques. 

  • Experience with MathWorks products (MATLAB/Simulink). 

  • Knowledge of or experience with programmatic APIs 

  • STEM degree beneficial (bachelor's or a master's in Engineering or Computer Science). 

You and MathWorks

Why MathWorks?

It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, appreciates diversity, encourages initiative, values collaboration, shares success, and rewards excellence.

MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.

YOU + MathWorks = Unlimited Possibilities

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The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.

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